Rules for Buying and Selling

General Provisions

1. These Terms and Conditions of Sale (hereinafter referred to as the “Terms”) govern the relationship between a person purchasing goods from the online store www.andriusmazeika.com (hereinafter referred to as the “Customer”) and the online store www.andriusmazeika.com (hereinafter referred to as the “Seller”) regarding the rights, obligations, payment procedures, terms, delivery of goods, quality guarantee, returns and exchanges, and the contractual liability of both parties.
2. By purchasing goods, the Customer confirms that he or she unconditionally agrees to the provisions of these Terms and Conditions.

Conclusion and Validity of a Purchase and Sale Agreement

1. The purchase and sale agreement between the Customer and the Seller is considered concluded from the moment the Customer, having created a shopping cart in the online store, specifies a delivery address and other required information, selects a payment method, and reviews these Terms and Conditions, and then clicks the “Pay” button, and remains in effect until both parties have fully fulfilled their obligations under these Terms and Conditions.
2. These Rules also apply to orders placed at trade shows, events, by phone, by email, or on social media.
3. In cases where the Customer does not agree with some or all of the provisions of these Terms and Conditions, the Customer may not place an order for the Goods.

Rights of the Client

1. The customer has the right to purchase goods from the online store, by phone, or by other means, in accordance with these Terms and Conditions and the laws in force in the Republic of Lithuania.
2. The Buyer has the right to cancel a sales contract concluded through the online store, by phone, or by other means by notifying the Seller in writing within 14 days of receiving the goods. The Customer has the right to cancel the sales contract with the Seller and return the purchased goods only if the returned goods are of good quality, have not been damaged or used, their appearance has not substantially changed, and the return of such goods is permitted under the laws in force in the Republic of Lithuania. This provision does not apply to one-of-a-kind works of art.

Customer Obligations and Payment for the Order

1. The customer is required to pay for the goods and their delivery, as well as any other applicable charges, and to accept the ordered goods. Payment for the goods can be made via online banking, payment initiation service providers, bank transfer, or other methods specified when placing the order.
2. If the information provided by the Customer on the registration form changes, the Customer must update it immediately; otherwise, the Seller shall not be liable for any potential delays in the delivery of goods.
3. The Customer must make the payment no later than 24 hours after clicking the “Pay” button. If the payment is not made within this time frame, the Seller has the right to assume that the Customer has withdrawn from the purchase and sale agreement. The goods selected by the Customer are reserved, and the Seller will begin fulfilling the sales contract only after the Seller receives notification of the completed payment from the Customer’s bank or directly from the Customer.
4. Upon purchasing a one-of-a-kind or limited-edition work of art, the Buyer agrees not to lend the work for exhibitions or events, or otherwise display it publicly, or use it for any commercial purposes without the Seller’s written consent.
5. Customers and other visitors to the online store understand that the works of art, reproductions thereof, and other goods sold in the online store are intellectual property, and they agree not to copy, reproduce, or otherwise use this intellectual property in any form without the Seller’s written consent.
6. The customer must comply with the other obligations set forth in these Rules.

Seller’s Rights

1. If the Customer breaches their contractual obligations, the Seller has the right, without prior notice, to restrict or suspend the Customer’s access to the online store and shall not be liable for any losses incurred by the Customer in connection therewith.
2. The Seller has the right to suspend the operation of the online store temporarily or indefinitely without prior notice and shall not be liable for any losses incurred by the Customer in connection therewith.
3. The Seller has the right to unilaterally amend these Rules. Amendments take effect upon their publication and apply immediately to all contracts entered into after such publication.

Salesperson Responsibilities

1. The Seller agrees to make every effort to ensure that the Customer can properly use the services provided by the online store. The Seller makes no guarantees that the online store will operate without interruption or that data transmission will be error-free. The Seller shall not be liable for any losses incurred by the Customer related to malfunctions of the online store and/or errors in data transmission.
2. The Seller, in accordance with the terms set forth in these Rules, undertakes to deliver to the Customer the goods ordered by the latter once payment for them has been made properly and on time.
3. The Seller agrees to properly process the personal data provided by the Customer in accordance with the online store’s Privacy Policy and the laws in force in the Republic of Lithuania.
4. The seller must comply with the other obligations set forth in these Rules.

Ordering Products

1. Unless otherwise specified, the shipping fee is not included in the price of the goods.
2. If the Customer wishes to have the goods delivered to different addresses, a separate order must be placed for each delivery.
3. If, due to significant circumstances, the Seller is unable to deliver the ordered goods to the Customer, the Seller undertakes to offer goods that are analogous and as similar as possible in their characteristics. Any substitution of goods shall always be agreed upon separately with the Customer.
4. If the Buyer refuses to accept the newly offered goods, the Seller agrees to refund the money paid by the Buyer within 10 (ten) business days from the scheduled delivery date of the goods. In this case, the Seller shall be released from liability for failure to deliver the goods.

Delivery of Goods

1. Items are shipped within 2–5 business days of receipt of payment for the order. The items purchased by the Customer are delivered by delivery service providers to the address specified by the Customer within 2–5 business days of shipment, provided the items are in the Seller’s warehouses.
2. The Seller does not guarantee that the goods will be delivered within the timeframe specified above in all cases, especially if the ordered goods are not in the Seller’s warehouses or if the goods are ordered during a period of high demand, or during the holiday season.
3. If goods are purchased during an exhibition or event, they will be shipped after the exhibition or event has ended, in accordance with Section 8.1 of these Rules. within the time limits specified in that paragraph.
4. The exact date and time of delivery are specified in the notification sent to the Customer by the delivery service provider using the contact information provided in the Customer’s registration form.
5. The Seller and the Customer may also agree on other delivery dates, including delivery on Christmas, Easter, New Year’s Day, or other holidays.
6. Items are not delivered to Neringa, unless otherwise agreed. Higher-than-usual rates apply for deliveries to Neringa.
7. Upon delivery of the goods, the Customer or, as the case may be, the Customer’s representative, together with a representative of the delivery company, must inspect the condition of the packaging, as well as the quantity, quality, and assortment of the goods.
8. If damage to the shipment’s packaging is detected but no discrepancies in the quantity, quality, or assortment of the goods are found, the Customer or, depending on the circumstances, the Customer’s representative must note the damage to the shipment’s packaging on the delivery confirmation provided by the representative of the company providing the delivery services.
9. Once the Customer or, as the case may be, the Customer’s representative has accepted the shipment and signed the delivery confirmation provided by the representative of the delivery service provider, and has noted any damage to the shipment’s packaging, the goods shall be deemed to have been delivered in damaged packaging; however, the quantity, quality, and assortment of the goods shall be deemed to comply with the terms of the purchase and sale agreement, and the services specified in the delivery confirmation shall be deemed to have been properly performed.
10. If any discrepancies are found in the quantity and/or quality and/or assortment of the goods, the Customer or, as the case may be, the Customer’s representative must refuse to accept the shipment. In such cases, a representative of the company providing delivery services, together with the Customer or, depending on the circumstances, the Customer’s representative, fills out a special shipment inspection report, noting any violations found.
11. Once the Customer or, as the case may be, the Customer’s representative has accepted the shipment and signed the delivery confirmation provided by the representative of the delivery service provider without any comments, the goods shall be deemed to have been delivered in undamaged packaging, and the quantity, quality, and variety of the goods comply with the terms of the purchase and sale agreement, and that all services specified in the delivery confirmation have been properly performed.
12. If the goods are not delivered on the scheduled delivery date, the Buyer shall notify the Seller immediately, but no later than the day following the scheduled delivery date. Otherwise, the Buyer loses the right to make claims against the Seller regarding non-delivery or late delivery of the goods.
13. In the event that the Customer is not at the specified address, no phone number for the Customer has been provided, or the Customer does not answer the courier’s calls, the courier has the right to leave the goods with any person present at the location where the Customer is expected to be. If there is no one at the specified address to whom the goods can be delivered, the courier will return the order to the Seller. In such cases, the Customer is notified by phone or email that delivery could not be made. If the Client is not present at the workplace, the goods are handed over to his or her colleagues. Delivery of the goods is considered complete when they are handed over to the Customer or, if the Customer is absent or cannot be reached, to the Customer’s relatives, neighbors, colleagues, office staff, at a hotel front desk, to medical facility staff, and so on. Once the goods have been delivered to the address specified by the Customer, they shall be deemed to have been transferred to the Customer, regardless of whether the goods are actually accepted by the Customer or by any other person who accepts them at the specified address.
14. The Seller is not liable for late delivery or non-delivery if the recipient’s address provided was incomplete or incorrect, the recipient’s phone number was not specified in the order or was incorrect, the courier was unable to properly deliver the goods, or due to other factors beyond the Seller’s control.
15. If an order cannot be delivered, the Customer will not be refunded the payment for the goods or the delivery fee.
16. If the Seller is unable to deliver the goods to the recipient due to circumstances beyond the Seller’s control or if the recipient refuses to accept the goods, the goods will be returned to the Seller.

Product Warranty and Returns

1. If the Customer wishes to return goods that are not one-of-a-kind works of art, they may be returned only with the Seller’s prior consent (with shipping to the location arranged by the Customer) to the location specified by the Seller no later than within 14 days. from the date of receipt of the goods. The money paid by the customer for the goods will be refunded within 10 (ten) business days of the date the returned goods are received. In this case, the Customer will not be reimbursed for any bank fees or shipping costs incurred.
2. Please note that, in accordance with the laws in force in the Republic of Lithuania, works of art may be exchanged or the money paid for them may be refunded only with the Seller’s prior consent.
3. If the Customer withdraws from the purchase and sale agreement, as provided for in Section 3.2 of these Rules, and 9.1. In accordance with the terms and conditions, the costs of returning goods are borne by the Customer. If goods are returned because they are defective, the Seller shall cover reasonable and justified return shipping costs. In such cases, the money paid by the Customer for the goods will be refunded within 10 (ten) business days from the date of receipt of the returned goods.
4. The Customer is responsible for properly sorting and packing the returned goods. If the goods are not complete and/or properly packaged, the Seller may refuse to accept the returned goods. If the goods were damaged or destroyed due to improper packaging, the Customer is liable for this.
5. Items will not be accepted for return if they have been used and/or damaged and/or have lost their marketable appearance (Changes to the appearance of the product or its packaging that were necessary to inspect the product are not considered significant changes to the product’s appearance.) Products also cannot be returned in other cases provided for in these Rules.
6. Items must be returned in their original product and shipping packaging, along with the product documentation. Before returning the goods, the Customer must contact the Seller by filling out the return form.

Responsibility

1. The customer is responsible for the accuracy of the information provided in the registration form and assumes responsibility for any consequences arising from incorrect or inaccurate information provided in the registration form.
2. Pursuant to Article 5, Paragraph 2, of the Law of the Republic of Lithuania on Electronic Identification and Services Ensuring the Reliability of Electronic Transactions, the Buyer and the Seller agree that confirmation of the Customer’s actions in the online store using the login credentials (password) has the legal validity of an electronic signature as established in Article 5(2) (i.e., it has the same legal force as a signature on written documents and is admissible as evidence in court). All actions performed using the online store login credentials (password) are deemed to have been performed by the Customer, who assumes full responsibility for the consequences of such actions.
3. The Seller is not responsible for information provided on other companies’ websites, even if the Customer accesses those websites through links on the Seller’s online store.
4. The Seller is not liable if the color, shape, or other characteristics of the products displayed in the online store do not correspond to the actual size, shape, and color of the products due to the characteristics of the Customer’s computer equipment.
5. In the event of damage, the party at fault shall compensate the other party for the losses incurred due to its fault, unless otherwise provided in these Rules.

Final Provisions

1. The Customer and the Seller agree that all information provided on the online store (including, but not limited to, these Terms and Conditions, information about the Seller, the goods offered, and their characteristics) shall be deemed to have been provided to the Customer in writing.
2. All disputes arising from or related to the purchase and sale agreement between the Buyer and the Seller shall be resolved through negotiation. If no agreement can be reached, disputes shall be resolved in accordance with the procedures established by the laws of the Republic of Lithuania.